Shipping policy

Shipping Policy

At Lumiere Beauty, our goal is to make shipping terms easy to understand before you complete your purchase. This policy explains the destinations we serve, available delivery methods, shipping charges, estimated transit times, tracking information, and how certain delivery issues are addressed.

U.S. Delivery Area

Lumiere Beauty currently provides shipping only within the United States. We do not offer international delivery at this time.

A complete and valid U.S. shipping address is required for all orders. Please review your delivery details carefully before completing checkout.

Order Fulfillment

Once an order is successfully placed and payment is confirmed, it enters our fulfillment workflow. This process may include reviewing the order, preparing the products, packaging the shipment, and transferring it to the appropriate carrier.

Please note that fulfillment time is separate from shipping transit time. The delivery estimates associated with Standard and Express Shipping begin after your package has been dispatched.

Orders placed during weekends or U.S. federal holidays may begin fulfillment on the next business day.

Shipping Rates & Delivery Times

Lumiere Beauty offers the following options for eligible U.S. deliveries:

Shipping Method    Estimated Transit Time    Rate
Express    1–2 business days    $15.00
Standard    3–5 business days    $8.00
Standard – Orders $70.00 and Up    3–5 business days    FREE

Standard Shipping costs $8.00 when the qualifying order value is below $70.00.

When a qualifying purchase reaches $70.00 or more, Standard Shipping is FREE. Customers may still select Express Shipping for $15.00 when available.

Estimated Arrival

The transit periods above represent estimated carrier delivery times and are not guaranteed arrival dates.

Business days generally do not include Saturdays, Sundays, or U.S. federal holidays. Delivery schedules may occasionally be affected by weather, carrier network conditions, seasonal demand, transportation interruptions, or other circumstances outside our reasonable control.

Tracking Information

When tracking is available, shipment details will be sent to the email address associated with your order after the package has been dispatched.

Tracking numbers may require additional time to become active. It is normal for there to be a brief delay between receiving a shipping confirmation and seeing the carrier's first tracking scan.

Shipping Address Responsibility

Customers are responsible for entering accurate and complete shipping information at checkout. Please verify the recipient name, street address, apartment or suite number if applicable, city, state, and ZIP code.

If you discover an error after placing your order, please contact Lumiere Beauty promptly. We will make a reasonable effort to update the address before shipment, but we cannot guarantee changes once fulfillment has progressed or the package has been transferred to the carrier.

We cannot assume responsibility for delays or unsuccessful deliveries caused by incorrect or incomplete address information provided by the customer.

Returned Shipments

A package may be returned to Lumiere Beauty if the carrier cannot complete delivery. Common reasons may include an invalid address, missing delivery information, repeated unsuccessful delivery attempts, or refusal by the recipient.

If your shipment is returned to us, please get in touch so we can review the circumstances. If reshipment is available, additional shipping costs may apply when the original delivery failure resulted from customer-provided information.

Delays After Dispatch

Although most packages are expected to arrive within their estimated transit windows, occasional delays may occur after an order enters the carrier's network.

If your shipment appears delayed, please review its tracking history first. For an extended period without meaningful tracking updates, contact us with your order information so we can help review the situation.

Lost or Damaged Packages

If tracking suggests that your shipment may have been lost in transit, or your package arrives with apparent transportation-related damage, please contact Lumiere Beauty as soon as reasonably possible.

Provide your order details along with relevant information about the issue. We will assess the circumstances and, when appropriate, assist with the carrier inquiry or determine the available next steps.

Changes to Shipping Terms

Our delivery procedures may change as shipping services, carrier arrangements, rates, or fulfillment operations evolve. Lumiere Beauty may update this Shipping Policy when necessary to reflect those changes.

The current policy published on our website will apply to applicable orders placed after an updated version takes effect.

Contact Information

For questions regarding shipping, delivery, tracking, or an order already in transit, please contact us:

Lumiere Beauty
Address: 17513 Salt Flat Ln, Round Rock, TX 78664, United States
Phone: 510-754-9878
Email: o01056530773@gmail.com